Effective Date: November 26, 2024
Last Updated: November 26, 2024
Welcome to Trypp! These Terms of Service (“Terms”) govern your use of our website (www.trypp.com) and the Trypp platform. By accessing or using our services, you agree to comply with and be bound by these Terms. If you do not agree, you may not use our services.
1. Overview of Services
Trypp provides a SaaS platform for analyzing user interactions and delivering real-world data insights to improve product usability. The platform is subscription-based, and features vary depending on the selected plan.
2. Eligibility
- Be at least 18 years old or the legal age in your jurisdiction.
- Provide accurate and complete registration information.
- Use the platform in compliance with these Terms and applicable laws.
3. Account Registration and Security
- You are responsible for maintaining the confidentiality of your account credentials.
- Notify us immediately at [email protected] if you suspect unauthorized access to your account.
- You are responsible for activities conducted under your account.
4. Subscriptions and Billing
- Subscription Plans: Trypp operates on a subscription model with tiered pricing.
- Billing: Payments are billed in advance on a recurring basis (monthly or annually, depending on your plan).
- Cancellation: You may cancel your subscription at any time, but no refunds will be issued for the remaining period of a paid subscription.
- Plan Changes: Changes to your plan (e.g., upgrades) will be billed or credited pro-rata.
5. Permitted Use
- Use Trypp for lawful purposes only.
- Avoid using the platform to harm or disrupt services, impersonate others, or distribute malicious content.
- Comply with our Acceptable Use Policy, which prohibits:
- Reverse engineering or tampering with the platform.
- Excessive API usage or overloading our systems.
6. Intellectual Property
- Ownership: All content, features, and technology on Trypp are owned by Trypp or licensed to us.
- License: You are granted a limited, non-exclusive, non-transferable license to use the platform during your subscription period.
- Restrictions: You may not copy, modify, or distribute any Trypp intellectual property without prior written consent.
7. Data and Privacy
- Your Data: You retain ownership of all data you input into the Trypp platform.
- Data Use: By using the platform, you grant us permission to use anonymized data for improving our services, research, and analytics.
- Privacy: Please refer to our Privacy Policy for details on how we handle your data.
8. Disclaimer of Warranties
Trypp is provided on an “as-is” and “as-available” basis. We make no warranties, expressed or implied, including but not limited to merchantability, fitness for a particular purpose, or non-infringement. We do not guarantee that the platform will be error-free or uninterrupted, or that results derived from the platform will meet your expectations.
9. Limitation of Liability
To the fullest extent permitted by law, Trypp and its affiliates are not liable for any indirect, incidental, or consequential damages arising from your use of the platform. This includes but is not limited to loss of data, revenue, or profits. Our total liability is limited to the amount you have paid to Trypp in the past 12 months.
10. Termination
- We may suspend or terminate your access to the platform if you breach these Terms or if your subscription payment fails and no resolution is made.
- Upon termination, you will lose access to the platform and any data stored there.
11. Governing Law
These Terms are governed by the laws of the State of Texas, without regard to its conflict of laws principles.
12. Changes to These Terms
We may update these Terms from time to time. Changes will be posted on this page with an updated “Last Updated” date. Continued use of the platform constitutes acceptance of the revised Terms.
13. Contact Us
If you have any questions about these Terms, please contact us at:
Email: [email protected]